Privacy Policy

This Privacy Policy explains how Dola AI ("we", "us"), operating at dola-ai.org, collects, uses and protects information when you use our website and AI generation services.

Information we collect

1. Account information — your name, email address and password (stored hashed), or the profile details you allow when signing in with a third-party provider.
2. Content you provide — prompts you write and images you upload for generation.
3. Generated content — the videos and images created for you, and their settings.
4. Payment information — handled by our payment processors (such as PayPal). We receive order details and payment status, never your full card number.
5. Usage and device data — pages visited, features used, browser and device type, IP address and approximate location, used for security and to improve the service.
6. Cookies — needed for sign-in and preferences, and (with your consent where required) for analytics.

How we use information

• To provide the service: run generations, store your creations and manage your credits.
• To process payments, prevent fraud and enforce our Terms.
• To answer support requests and send important service messages.
• To understand usage and improve Dola AI.

We do not sell your personal information, and we do not use your uploads or creations to train AI models.

AI processing

To generate content, your prompts and uploaded images are sent to our AI infrastructure partners, who process them only to return the result. Uploaded reference images are kept temporarily for processing (typically up to 24 hours). Your generated results are stored in your account until you delete them.

Sharing

We share data only with service providers that help us run Dola AI (hosting, storage, AI model providers, payment processors, analytics, email), under contracts that limit their use of the data, or when required by law.

Data retention

We keep account data while your account is active. You can delete individual creations at any time in My Creations. To delete your account and associated data, email support@dola-ai.org.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict certain processing. Contact us at support@dola-ai.org and we'll respond within 30 days.

Children

Dola AI is not intended for children under 13 (or the minimum age in your country), and we do not knowingly collect their data.

Security

We use encryption in transit, encrypted storage for secrets, access controls and regular reviews to protect your data. No system is perfectly secure, so please use a strong, unique password.

Changes

We may update this policy. We'll change the date above and, for significant changes, notify you by email or on the site.

Contact

support@dola-ai.org